Frequently Asked Questions

I N F O R M A T I O N    F O R   D E S I G N E R   M A K E R S 

We offer tiered pricing to customers who wish to order our products in larger quantities than single meterage. Our specialty is helping new designer makers get off the ground with easy to navigate pricing and help on hand to enable you to choose the right products for your garments. We have over 30 years of experience within the fashion industry and are always happy to answer your questions.

P R I C I N G 

All prices are displayed on our website per meter or per roll to offer transparency for you and to make your costings easy. 

We offer tiered pricing from 50m to make sure that the minimum order quantities can be achievable for you.  

When ordering larger quantities of one product please do get in touch and we’ll see if there is anything else we can do for you, as sometimes we can offer a further discount when we have a large order to send to the factory.  

B A C K O R D E R I N G 

We keep a number of items in stock that we sell often however due to current customs delays and coronavirus related incidents we sometimes have products on what we call ‘backorder’ this means they are either on order from our suppliers or we will place the order especially for you. For all items purchased on backorder we aim to deliver to you within 3 – 4 weeks but we will contact you if this is longer for any reason. 

B E S P O K E  O R D E R I N G 

We can offer a bespoke service in which we can specifically source different widths to the sizes listed on our website. If you contact us with your width requirement we will source and cost this for you. Bespoke orders have a minimum order quantity of 200m as they are manufactured for you. We aim to have delivery of these orders within 3-6 weeks dependent on the production schedules. We will email you an invoice with all of the order information once accepted and payment has been received we will place your order with the factory. 

D E L I V E R Y 

For stocked items we aim to deliver to you within 4 working days either via Royal Mail or courier depending on the size of your order. For bespoke orders and backorders the timeline is between 3-6 weeks excluding the following circumstances which are rare but unfortunately out of our control and something we are unable to plan for such as, customs delays and manufacturing issues.